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Export Error - RV

Hi,

I cannot export QuickTime Movie due to license error.

(Of course I have a license and can use RV with no incident)

Please let me know how to avoid it.

Thanks in advance.


OS: Windows7 64bit

Version: RV-3.12.18-32




error.png

댓글 2개

  • 0
    Avatar
    Jon Morley

    Hi sudo,

    The error you shared is happening because no rvio licenses are available. RV uses RVIO to handle exporting. Therefore RV needs an "rvio" class license to export. It seems that none of those are available while you are trying to export. If you want to start a ticket in our support tracking system I can examine the contents of your license to make sure something else isn't at fault. Please let me know.

    Thanks,

    Jon

  • 0
    Avatar
    sudo

    Hi Jon,

    Now it all makes sense to me.

    Thank you very much for your help!

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