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Maya freezes while opening workfiles But Open after tank unregister_folders cmd

Hi guys,

We are having recurring instance of this issue were an artist publish is file and after a while if he has to open the work-files of the same asset than Maya just freezes and if we run tank unregister_folders on the asset folder the the artist is able to open the work-files correctly .

We have been facing this issue on daily basis now and its kinda blocker for our project as artist cannot keep running  tank unregister_folders cmd on every asset they needs to work.

Any help in debugging and fixing this issue could be of great help 

Thanks,

Mayur Amminbhavi
Pipeline TD
Videogyan Studios

 

 

댓글 1개

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    Mansi Shah 공식 댓글

    Hey Mayur,

    Thank you for writing in, I've opened a ticket for you about this on our support site. One of our support team will take a look and reach out to you ASAP.


    Cheers,
    Mansi

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