ShotGrid Help Center

User Guides

Ready to get your studio moving faster? Our user guides will help you configure a robust production management and review pipeline using ShotGrid, Toolkit, and RV.

Learn management & review tools

Developer Documentation

Want to develop an app for ShotGrid, Toolkit, or RV? Check out our comprehensive framework, and use our tutorials to learn how to build an efficient pipeline.

Learn about building apps

Get Support

Submit a Ticket

Need help now?

  • If you have migrated your ShotGrid site and need to create a new Support ticket, please create a ticket at the Autodesk Knowledge Network support page. Using this system provides your Authorized Users with access to our entire ecosystem of Support specialists and helps to ensure you get answers more quickly. 
  • If you have not migrated your ShotGrid site and need to create a new Support ticket, please create a ticket on this site.

Our support team will work with you directly to resolve any issues you're having.

Feature Requests

We're always looking for feedback on what you'd like to see our engineering teams work on next.

Release Notes

With each software release we look to bring you awesome new features and fixes.