Slow shotgun connectivity

We are using shotgun in our productions in 2 countries: France and India
Our studio in India, using corporate proxy server, experience very low connectivity. Even basic operations like connection and get entities take very long (upto 120 seconds) - the same takes ~1 second in France.
Can you please suggest ways to improve this situation?
Thank you

댓글 2개

  • 0
    Brandon Foster

    Hi Augustine,

    Sorry to hear your team in India is having trouble. If you can have someone there download this repo and follow the instructions:


    Then send the output to support@shotgunsoftware.com. This will give us a clearer picture of the nature of their connection to our servers so we might be able to pinpoint where things are breaking down for them.

  • 0

    Thank you, Brandon!

    The output is sent to support@shotgunsoftware.com, and waiting for a solution to our issue :)

댓글을 남기려면 로그인하세요.