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Can't start any apps from desktop app or shotgun site

Installed shotgun desktop on one computer at our studio - worked nicely.
Now installed it on a different machine and I get a bunch of errors.
 
Here's the error log from the shotgun desktop application:
 
2016-05-11 09:15:22,887 [ ERROR] [PROXY] Error calling __commands::launch_nuke((), {}):
Traceback (most recent call last):
File "\\renderstorage\VFX_TEST\shotgun\install\engines\app_store\tk-desktop\v2.0.10\python\tk_desktop\desktop_engine_project_implementation.py", line 109, in trigger_callback
callback(*args, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\platform\engine.py", line 698, in callback_wrapper
return callback(*args, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\apps\app_store\tk-multi-launchapp\v0.7.6\app.py", line 108, in launch_version
self.launch_from_entity(version)
File "\\renderstorage\VFX_TEST\shotgun\install\apps\app_store\tk-multi-launchapp\v0.7.6\app.py", line 174, in launch_from_entity
self.tank.create_filesystem_structure(entity_type, entity_id, engine=defer_keyword)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\api.py", line 640, in create_filesystem_structure
engine)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\folder\operations.py", line 214, in process_filesystem_structure
folders_created = io_receiver.execute_folder_creation()
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\folder\folder_io.py", line 184, in execute_folder_creation
preview_mode=self._preview_mode)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\api.py", line 103, in execute_core_hook
return self.pipeline_configuration.execute_core_hook_internal(hook_name, parent=self, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\pipelineconfig.py", line 750, in execute_core_hook_internal
return hook.execute_hook(hook_path, parent, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\hook.py", line 200, in execute_hook
return execute_hook_method([hook_path], parent, None, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\hook.py", line 289, in execute_hook_method
ret_val = hook_method(**kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\hooks\process_folder_creation.py", line 114, in execute
os.makedirs(path, 0777)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 157, in makedirs
mkdir(name, mode)
WindowsError: [Error 123] The filename, directory name, or volume label syntax is incorrect: '\\\\'

2016-05-11 09:24:25,549 [ INFO] --- launching python subprocess (C:\Program Files\Shotgun\Python\python.exe)
2016-05-11 09:24:32,473 [ ERROR] [PROXY] Error calling __commands::launch_nuke((), {}):
Traceback (most recent call last):
File "\\renderstorage\VFX_TEST\shotgun\install\engines\app_store\tk-desktop\v2.0.10\python\tk_desktop\desktop_engine_project_implementation.py", line 109, in trigger_callback
callback(*args, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\platform\engine.py", line 698, in callback_wrapper
return callback(*args, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\apps\app_store\tk-multi-launchapp\v0.7.6\app.py", line 108, in launch_version
self.launch_from_entity(version)
File "\\renderstorage\VFX_TEST\shotgun\install\apps\app_store\tk-multi-launchapp\v0.7.6\app.py", line 174, in launch_from_entity
self.tank.create_filesystem_structure(entity_type, entity_id, engine=defer_keyword)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\api.py", line 640, in create_filesystem_structure
engine)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\folder\operations.py", line 214, in process_filesystem_structure
folders_created = io_receiver.execute_folder_creation()
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\folder\folder_io.py", line 184, in execute_folder_creation
preview_mode=self._preview_mode)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\api.py", line 103, in execute_core_hook
return self.pipeline_configuration.execute_core_hook_internal(hook_name, parent=self, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\pipelineconfig.py", line 750, in execute_core_hook_internal
return hook.execute_hook(hook_path, parent, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\hook.py", line 200, in execute_hook
return execute_hook_method([hook_path], parent, None, **kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\python\tank\hook.py", line 289, in execute_hook_method
ret_val = hook_method(**kwargs)
File "\\renderstorage\VFX_TEST\shotgun\install\core\hooks\process_folder_creation.py", line 114, in execute
os.makedirs(path, 0777)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 150, in makedirs
makedirs(head, mode)
File "C:\Program Files\Shotgun\Python\lib\os.py", line 157, in makedirs
mkdir(name, mode)
WindowsError: [Error 123] The filename, directory name, or volume label syntax is incorrect: '\\\\'

1件のコメント

  • 0
    Avatar
    Fynn Laue

    [SOLUTION] : The "primary" file storage pointed to an old drive. Updated it, made sure the new drive was mounted. Taddaah. Everything works.

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