There is an issue we are having with our RV that it is sometimes not keeping their preferences / login info.
We have our RV run with the -prefsPath argument for our users that points to their own config folder on the network. There is a TweakSoftware folder there with an RV.ini file that has their preferences and login info, so it's pointing to the correct location. The file's creation date is whenever they first ran RV with the argument, and its last edited date is the last time RV was run.
So it doesn't seem to be gathering the information from the RV.ini file all of the time. Sometimes they have their preferences and login info and sometimes it gets lost and they have to write it in again. The program isn't run any differently or from anywhere else to cause conflicts with this file.
Is there anything I can do to get more information on what's going on? Has this happened ever before?