Required Update: Local File Linking and Toolkit Integration in Google Chrome

Google Chrome is removing support for the Shotgun Browser and Java Plugins

What is going to break?

chrome_warning.pngShotgun uses a browser plugin for its local file linking and Toolkit integration features.  The technology that backs this plugin is called NPAPI, and it is about to be deprecated in Chrome.  In September 2015, version 45 of Chrome will be released which will remove NPAPI support.  

If you are using Google Chrome and either Local File Linking or Toolkit integration with Shotgun, when Chrome version 45 is released these features will stop working.


How to keep things working

In Shotgun version 6.1.4, we released support for a new way of doing integration with your desktop.  The Shotgun website will now attempt to connect to Shotgun's Desktop application.  If you are running Shotgun Desktop, then it will handle requests from Shotgun if neither Java nor the Shotgun Browser Plugin are available.  

Simply put, to keep local file linking and Toolkit working in Google Chrome you need to:


Common Questions

I use Firefox, will this affect me?

No. Firefox will continue to work with the Shotgun Browser Plugin. At this time, they have not announced any plans to remove plugin support .

Does Shotgun now require everyone to install Shotgun Desktop?

Shotgun Desktop is only required if you're using Toolkit, or if Google Chrome is your primary browser and you use local file linking or Toolkit integration.

Shotgun Desktop is not a prerequisite for using Shotgun in general. It's simply a conduit that allows interaction with your local machine should you require those features.

I've installed Shotgun Desktop, does it have to be running?

Yes. In order for the local file access in Shotgun to work, Shotgun Desktop must be installed and running on your machine.

We have a locally hosted site and don't plan on upgrading soon. What should we do?

You have a couple of options to get you by until you've upgraded to v6.1.4

  1. Block the automatic update of Google Chrome. If your studio is controlling Chrome updates, this is definitely the best option. More information about that is available here
  2. Use Firefox in the meantime


Where to find more information

For more information about Shotgun's desktop integration options, click here.
For more information about Shotgun's websocket server, click here.

As always, email with any issues or questions.



  • 0
    Hugh Macdonald

    Hi Rob,

    Just to check on this - if we continue to use an older version of Chrome, will this continue to work?



  • 0
    Rob Blau

    Hugh, absolutely.  We are going to keep supporting Java and the browser plugin.

  • 0
    Maxim Doucet

    Early tests in our studio are successful. Congrats! Everyone here was patiently waiting for it so that's really good news!

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