Client Review Site overview for Clients

Updated: 2015-10-25

This Client Review Site makes reviewing your vendor's work easy with secure access to their work from anyway. You can access their work on the desktop or while on the go with your mobile device. When you make a note on the Client Review Site, it is sent directly to your vendor along with any annotations you made.

When you receive a Shared Playlist Invitation Email, just click on the View Playlist link to access your vendor's work. Depending on your Vendor's preferences, you may be asked to setup a password with your first login. This password will apply to any playlist shared with you from your vendor's Shotgun site should they enable password authentication. If you ever forget it, you can click on the Forgot your password? link to send your vendor a quick message to reset your password.




Once you've logged in to the Client Review Site, you can start playing a clip by clicking on the Play icon in the Timeline Toolbar. You can navigate to another version by selecting it in the row of thumbnails. 




Below the player, you'll see a couple of different items. The Timeline Toolbar includes a scrubbable timeline and play/pause controls, frame count, annotation and zoom tools, audio mute, full screen toggle, and player settings. Below that is information related to the version currently loaded into the player - including the take name, Reason for Review field, and Download source file link.

The Reason for Review field is where your vendor added a note to set the context of what you're reviewing. To the right, the Download source file link (if enabled by your vendor) allows you to click on the link to download the source media file of the current take.




You can provide your Vendor with feedback by entering written notes and annotations. To submit a note, click in the note text box to the right - or below depending on your screen size - of the player and type your message. To add an annotation, click on the annotation icon in the Timeline Toolbar and begin drawing directly on the frame. To add an attachment, just drag and drop the file(s) onto the note area and they'll be automatically uploaded. When you're done commenting, click the Comment button - your notes, annotations, and attachments will be sent to your vendor.

If you love what you're seeing and would like to approve the Version, you can just click Approve. You don't have to add any other comments, but you can if you'd like. Should you have accidentally approved a version, you can change it back by clicking the Unapprove button.

In addition to creating notes, you can also reply to previously made notes. By replying to a note, you're continuing the conversation about that specific area of feedback. To reply, just click on the Reply button. Replies behave similarly to notes and support written text and attachments.




Everyone on a playlist will receive an email notification whenever a playlist is shared, new notes/replies are made, or new media is added to a playlist. This helps keep everyone up to date on feedback or whenever new work is available. If you're receiving too many email notifications, you can control what updates your receive by clicking on the upper right Signed in as..." button and then Email Preferences.



If you need additional help with your shared playlist or have any questions, click on the Timeline Toolbar gear icon and then select the Email option.

Client Review Site for Shotgun Users

For more info on how to use the Client Review Site from the Shotgun user perspective, head over here.



  • 0

    Ok, might be a really stupid question...But is there really no way to have the clips play automatically after each other?

  • 0
    Juanmaria Garcia

    That is not a stupid question. We also would like that feature working for us. We have to give our vendor an user with permissions just enough to play the Screening Room app so that they can watch the playlist as a playlist.

  • 0
    Johnny Duguid

    Hey guys,

    Playback of a sequence of movies is not currently supported in the Client Review Site (CRS), so you're not missing anything. We're working on some updates to how our tools manage and playback editorial cuts that will lay the foundation - which we'll get into the CRS in the future.

    In the meantime, check out this related feature request and add your support for it!



  • 0
    Adam Ghering

    Is there any update on this?  currently my client is also getting frustrated at not being able to play through all the shots. This is a really limiting feature for us.

    It would also be great, since we import EDL cuts anyway,  to get the reviewable shots to integrate with that and share that with the client; which they would be able to watch all the way through.

    Edited by Adam Ghering
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