Transcoding services

The transcoding service converts material users upload into a placeholder version suitable for streaming playback and scrubbing. It also generates thumbnails of different sizes.

Below is a non-exhaustive list of supported codecs and formats suitable for transcoding. Additional formats not mentioned may be supported, and this page may be updated periodically.

Supported formats

File formats Video codecs Audio codecs
AVI Cinepak, RGB24 AAC
DPX DNxHD MP3
FLV DPX, GBRP10LE Opus
JPEG FLV1, YUV420p pcm_f32le
M4V H264 pcm_s16be
MOV H264, YUV420p pcm_s16le
MP3 MJPEG pcm_s24le
MP4 MJPEG, YUVJ420p Vorbis
MPEG MJPEG, YUVJ422p  
PDF MJPEG, YUVJ444p  
PNG MPEG-1 Video, YUV420p  
PSD MPEG-4, YUV420p  
TIFF MS Video-1, RGB555LE  
WMV QTRLE, RGB24  
  Raw Video, BGRA  
  Raw Video, YUV420p  
  SVQ3  
  TIFF, RGBA  
  VP8, YUV420p  
  WebM  

Supported file sizes

Shotgun is designed to track individual Assets, Shots, and small movie sequences. The file transcoding process is optimized for files of 5GB or less. Shotgun may not be able to transcode larger files.

If you are working with large movie sequences that need to be transcoded, we suggest first creating a lower resolution file that can be transcoded. Note that Shotgun can still track the location of the original file (e.g., local file location), if needed.

Maximum Resolution for Still Image Formats

Shotgun’s transcoding service is optimized to handle still image resolutions up to 8K (7,680 x 4,320 pixels), and supports file formats as detailed in the Supported Formats section of our Transcoding Services document.

For more information, see "Do it yourself (DIY) transcoding."

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