SUPPORTThe transcoding service converts material users upload into a placeholder version suitable for streaming playback and scrubbing. It also generates thumbnails of different sizes.
Below is a non-exhaustive list of supported codecs and formats suitable for transcoding. Additional formats not mentioned may be supported, and this page may be updated periodically.
Supported formats
| File formats | Video codecs | Audio codecs |
|---|---|---|
| AVI | Cinepak, RGB24 | AAC |
| DPX | DNxHD | MP3 |
| FLV | DPX, GBRP10LE | Opus |
| JPEG | FLV1, YUV420p | pcm_f32le |
| M4V | H264 | pcm_s16be |
| MOV | H264, YUV420p | pcm_s16le |
| MP3 | MJPEG | pcm_s24le |
| MP4 | MJPEG, YUVJ420p | Vorbis |
| MPEG | MJPEG, YUVJ422p | |
| MJPEG, YUVJ444p | ||
| PNG | MPEG-1 Video, YUV420p | |
| PSD | MPEG-4, YUV420p | |
| TIFF | MS Video-1, RGB555LE | |
| WMV | QTRLE, RGB24 | |
| Raw Video, BGRA | ||
| Raw Video, YUV420p | ||
| SVQ3 | ||
| TIFF, RGBA | ||
| VP8, YUV420p | ||
| WebM |
Supported file sizes
Shotgun is designed to track individual Assets, Shots, and small movie sequences. The file transcoding process is optimized for files of 5GB or less. Shotgun may not be able to transcode larger files.
If you are working with large movie sequences that need to be transcoded, we suggest first creating a lower resolution file that can be transcoded. Note that Shotgun can still track the location of the original file (e.g., local file location), if needed.
Maximum Resolution for Still Image Formats
Shotgun’s transcoding service is optimized to handle still image resolutions up to 8K (7,680 x 4,320 pixels), and supports file formats as detailed in the Supported Formats section of our Transcoding Services document.
For more information, see "Do it yourself (DIY) transcoding."